Terms & Conditions & Privacy Policy

Terms & Conditions

Scope of Inspection

DefectCheck SG provides independent, non-invasive visual inspections of reasonably accessible areas only. Our inspection is based on the visible condition of the property at the time of inspection and does not include destructive or invasive testing, concealed defects, hidden services, structural assessments, specialist testing, or inaccessible areas.

Inspection Report

Our inspection report reflects our professional observations at the time of inspection and is prepared solely for the client who engaged our services. The report should not be interpreted as a guarantee or certification that the property is free from defects.

Warranty & Consultation

DefectCheck SG does not provide any repair or workmanship warranty, as we are an independent inspection company and do not carry out rectification works.

We provide complimentary off-site consultation via WhatsApp for defects documented in our inspection report. This advisory service is intended to provide guidance and clarification only and does not guarantee repairs, future performance, or the actions or workmanship of any developer, builder, contractor, or interior designer.

Limitation of Liability

To the maximum extent permitted by law, DefectCheck SG’s liability arising from the inspection service shall be limited to the inspection fee paid by the client.

Acceptance

By confirming a booking or making payment, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.


Privacy Policy

DefectCheck SG respects your privacy and is committed to protecting your personal data.

We may collect your name, contact number, email address, property address, and any information necessary to provide our inspection services.

Your personal data is used for booking management, communication, preparation of inspection reports, customer support, invoicing, and improving our services.

We do not sell or rent your personal information. Your information will only be disclosed where required by law or where necessary to provide our services.

Reasonable security measures are implemented to protect your personal data from unauthorised access, disclosure, alteration, or misuse.

By engaging DefectCheck SG’s services, you consent to the collection, use, and disclosure of your personal data for the purposes described in this policy.

For any enquiries regarding these Terms & Conditions or our Privacy Policy, please contact us via our official WhatsApp number or through the Contact Us page on our website.